North America Terms and Conditions

North America Terms and Conditions

TERMS
Net thirty (30) days (or as stated otherwise stated) in U.S. currency. Payment terms are subject to review by Maxcess Credit Department upon receipt of Purchase Order. Delinquent payments are subject to a penalty charge of 1.5% per month (18% per year). If Buyer furnishes complete specifications and authorization to fabricate and shipment is then postponed by the Buyer, the order will be billed on date of shipment originally specified by the Buyer. If held for shipment, a charge for storage will be made two (2) weeks after specified shipping date.

MINIMUM
Invoices will be billed at a minimum of $50.00. When possible, parts order quantities will be increased to a $50.00 total. EX-WORKS (Plant location stated on the quotation). If special handling or crating is required, a charge will be made to cover extra expense. Unless otherwise specified by the Buyer, method and route of transit will be at the discretion of Seller. Seller's responsibility ceases when shipment is delivered to carrier. All shipping shortages must be reported to Seller within thirty (30) days after shipment of equipment.

DELIVERY
Seller's shipping dates are approximate and are based upon prompt receipt of all necessary information. Partial shipments may be made unless the Buyer instructs Seller otherwise. Seller shall not be liable for delays in delivery which are due to causes beyond reasonable control, including, but not limited to, delays due to: (1) acts of God, Buyer's acts, acts of civil or military authority, priorities, fires, strikes, floods, epidemics, wars, riots, delays in transportation; (2) inability to obtain necessary materials, components, or outside manufacturing services; (3) changes in specifications, directions, or design requested by or agreed to by Buyer; or (4) Buyer's delay in approving documents. In the event of any such delay, the date of shipment shall be extended for a period equal to the time lost by reason of the delay.

PRICE
Unless otherwise stated, the price quotations on Seller's products are firm for thirty (30) days from date of proposal. If shipment is delayed more than ninety (90) days beyond the original scheduled date for reasons beyond Seller's control, Seller reserves the right to invoice at prices in effect at time of shipment. *Quotation is based on current metal values and is subject to confirmation at the time of order.*

TAXES
Prices are subject to additional charges to cover any present or future sales, use, or other similar taxes. If applicable, the Buyer will provide the Seller with a tax exemption certificate acceptable to the taxing authorities.

WARRANTY
Systems
Except as noted by any attachments hereto, Maxcess products are warranted to be free from defects in design, materials, and workmanship for (A) End Users - a period of one (1) year from date of shipment and (B) certified OEM’s (Original Equipment Manufacturers) - a period of fifteen (15) months from date of shipment. During this period, Maxcess will repair or replace (at our option) any defective products returned to Maxcess freight prepaid.

Parts
Replacement and/or spare parts are warranted to be free from defects in design, materials, or workmanship for a period of ninety (90) days from shipment. This warranty does not include any on-site labor.

Service
Purchased service is warranted for ninety (90) days from date of service.

THE FOLLOWING ITEMS ARE EXCLUDED FROM THIS WARRANTY:
a. Routine maintenance and adjustment as specified in the equipment instruction manual.
b. Failure due to improper installation or inadequate maintenance by the customer.
c. Malfunctions that occur as a result of customer-supplied interfacing.
d. Physical damage resulting from an accident, misuse, or abnormal conditions of operation.
e. Attempts to utilize goods under conditions that exceed designed capabilities.
NOTE
When the customer requires on-site warranty service and the product failure is due to one of the above-excluded items, the customer will be invoiced for the service call at Maxcess’s standard current service rates, plus actual travel expenses

NO OTHER WARRANTY IS EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE. MAXCESS’S LIABILITY TO CUSTOMER FOR DAMAGES WITH RESPECT TO THIS AGREEMENT SHALL NOT EXCEED IN THE AGGREGATE THE FEE OR PRICE FOR THE PARTICULAR PRODUCTS OR SERVICES INVOLVED IN THE CLAIM. IN NO EVENT SHALL MAXCESS HAVE ANY LIABILITY FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST REVENUES, DATA, OR PROFITS. INDEMNITY OF SELLER
Buyer agrees to indemnify and hold harmless the Seller against any and all claims, demands, expenses, liabilities, or causes of action arising out of the injury or death of any person when such injury or death arises from or is connected with (1) any act or omission on the part of the Buyer, its agents, servants or employees; or (2) any condition resulting from the installation of the machine on the Buyer's premises; and (3) the misuse or modification of manufactured goods by the Buyer, its agents, servants, or employees.

PATENTS
Seller agrees to hold harmless and protect Buyer against all losses or damages and lawsuits arising from actual or alleged infringement of U.S. patent by products designed by Seller, providing the Buyer gives prompt notice in any such claim and cooperates with and permits Seller to defend at Seller's expense.

CANCELLATION
Any order placed with the Seller can be canceled by the Buyer only upon payment of reasonable cancellation charges, that shall take into account expenses already incurred and commitments made by the Seller.

RESTOCKING CHARGE
The exchange or return of parts and/or equipment will be subject to inspection in Seller's plant:
a. All returned parts will include a restocking charge. The only exception will be when the exchange is required because of mistakes by the Seller.
b. Make to Order products cannot be returned.
c. New, unused stocked parts returned within one (1) year shall carry a 25% restocking charge.
d. With the exception of a., Buyer pays freight both ways.

PENALTY CLAUSE
Penalty clauses by the Buyer are not effective unless approved in writing by an officer of the Seller.

INSTALLATION MANUALS, DOCUMENTATION, USER GUIDES
Seller will supply sufficient instructions, specifications, and drawings, as deemed necessary by the Seller, for proper installation of the equipment. All drawing sizes for standard or special drawings shall be at the discretion of the Seller and all such drawings shall be in accordance with the Seller's design/data standards. Where such drawings must conform to particular standards and quantities that differ from Seller's standards, additional charges will be the responsibility of the Buyer.

LEGAL OBLIGATION
An order by Buyer shall constitute an acceptance of the terms and conditions stated herein. No order shall be binding until accepted by the Seller at its home office. Terms other than those set forth above or other than those noted by any Seller’s attachments hereto are subject to negotiation and separate written acceptance by the Seller. Receipt of these terms by the Buyer without written objection to Seller within thirty (30) days shall constitute acceptance of these terms by the Buyer. Any contract for goods shall be governed and construed according to the Uniform Commercial Code of the State of Oklahoma. Buyer agrees that venue and jurisdiction for any court action shall properly be at Oklahoma City, Oklahoma, the principal place of business of Maxcess.

LIMITATION ON SUITS AND ACTIONS
No action or suit to enforce Buyer’s rights or remedies arising from this sale shall be commenced later than one (1) year from date of shipment.

FINAL AGREEMENT
Except as otherwise noted in writing, these terms and conditions constitute the entire agreement between Seller and Buyer with respect to this subject, and there are no understandings, agreements, or representations, expressed or implied, that are not contained herein.

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